Terms of Service

Effective Date: 01/01/2025

Welcome to POKEKE! These Terms & Conditions ("Terms") govern your access to and use of the website [pokeke.com.au] ("the Site"), as well as any services provided through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Acceptance of Terms
By using this Site, you confirm that you accept these Terms in full. If you do not agree with any part of these Terms, you must not use this Site.

2. Use of the Site
You agree to use this Site only for lawful purposes and in accordance with these Terms. You must not use this Site in any way that may cause harm to the Site or interfere with the enjoyment of other users. Any unauthorized use of the Site may result in the suspension or termination of your access.

3. Product Information
We strive to ensure that all product information, including descriptions, prices, and availability, is accurate. However, we do not guarantee the accuracy of the information provided on the Site. All prices and availability are subject to change without notice.

4. Orders and Payments
By placing an order on the Site, you agree to provide accurate and complete information. All orders are subject to confirmation and acceptance by us. Payment must be made through our accepted payment methods, and all prices are in AUD. We reserve the right to refuse or cancel orders if there are any errors in pricing or product availability.

5. Shipping & Delivery
We aim to ship all orders promptly. Shipping costs and delivery times vary depending on your location and the shipping method selected. Delivery times are estimates and may be affected by external factors such as customs delays or postal issues. We are not responsible for delays caused by third-party shipping carriers.

6. Returns & Refunds
Please note that we do not offer refunds or returns for most of our products. If the product you receive is not the one you ordered, or it was damaged not as a result of shipping, please contact us immediately.

For damages that occur during shipping, please reach out directly to the shipping company for assistance.

7. Intellectual Property
All content on this Site, including text, images, logos, graphics, and product designs, are owned by pokeke.com.au and are protected by copyright laws. You may not copy, reproduce, or distribute any content from the Site without prior written consent.

8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information when you use the Site.

9. Limitation of Liability
To the extent permitted by law, pokeke.com.au is not responsible for any damages or losses arising from your use of the Site, including direct, indirect, incidental, or consequential damages. We do not guarantee that the Site will be error-free or uninterrupted.

10. Indemnification
You agree to indemnify and hold [Your Website Name], its employees, agents, and affiliates harmless from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

11. Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of the Site after such changes will constitute your acceptance of the new Terms.

12. Governing Law
These Terms will be governed by and construed in accordance with the laws of Australia. Any disputes arising from or related to these Terms shall be resolved in the courts of Australia.

13. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us.